Privacy Policy

Your privacy is important to us. This policy explains how Jeli Ltd collects, uses, and protects your personal data.

1. Information We Collect

We collect the following information when you use our service: Name and email address (if provided) Uploaded documents (e.g., LIM reports, building inspection reports) Analytics data about how you use our website (e.g., page views, clicks)

2. How We Use Your Data

Your data is used to: Generate and deliver AI-based property report summaries Contact you regarding your document summary or support enquiries Improve and monitor our service (anonymous usage data) We do not use your uploaded documents for training our AI model, and we do not share your documents or personal data with third parties.

3. File Handling & Deletion

All uploaded documents are stored temporarily for processing. They are automatically deleted within 24 hours of analysis unless you request a downloadable copy. Summaries are stored only if necessary to support your access or download.

4. Data Security

We use industry-standard encryption and secure infrastructure to store and process your data. While we take all reasonable precautions, no system is 100% secure — use the service at your own discretion.

5. Cookies

We use cookies to enhance your user experience. You can control cookie settings through your browser.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to: Request access to your personal data Request correction of any inaccurate data Withdraw your consent at any time To exercise these rights, contact us at: hello@jeli.co.nz

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted here with the revision date.